Information security and privacy are at the heart of what Pango values and promotes as a company. As such, we think it’s important to be transparent about how we handle your information. That level of transparency also makes for a lengthy document, but we’ve tried to make it more readable by organizing it into a logical structure and by using plain language.
tehvpn offers a variety of services, and certain services may process data differently, or in additional ways, to other services and what’s described in this policy. We note these differences in Product Privacy Notices that are specific to such services, in product documentation, or inside products themselves at places where such information is relevant. In particular, our VPN Products Privacy Notice describes the specific privacy practices our VPN products adopt, including:
Key VPN Product Privacy Points
Anonymity. When you use a VPN connection, we do not store any information that identifies what you browse, view, or do online via that VPN connection. This also means that we do not have any data to share with law enforcement and government agencies who make requests for information about what you were doing through a VPN connection. The exception is when you choose to communicate with us (such as via chat or email) over a VPN connection and have chosen to identify yourself to us.
Encryption. All data you send via the VPN connections we facilitate is encrypted. teh vpn does not inspect or log that data.
Metadata Logs. tehvpn logs metadata about connections, such as session durations and bandwidth used, in order to provide and improve our services. However, we do not log any data sent over those connections.
This policy uses the term “personal data” to refer to information that is related to an identified or identifiable natural person and is protected as personal data under applicable data protection law.
Who is tehvpn ?
If you use any of the following products, a different tehvpn group company is responsible for handling your data in accordance with this policy:
See the Contact Us section below for the contact details of each of these companies.
Some of tehvpn’s services are offered to businesses. For those services, our customer is a business or other organization who may authorize individual end users to use the services that it has purchased from us. Where an organization is our customer, it may maintain accounts with tehvpn through which it and its users may submit information (“Customer Data”). That organization typically controls those accounts and any associated Customer Data. In this case, tehvpn is generally a processor of Customer Data and the organization is the controller.
1. What information do we collect about you?
This section describes the various types of information we collect from and about you. This information is not collected in all situations, but only in specific situations. For example, our VPN products only collect a limited amount of information. To understand the context in which collection occurs, see Section 2 (How do we use your information?) and our Product Privacy Notices. More information about some of the mechanisms we use to collect this information, such as cookies, is available in Section 4 (Tracking Technologies & Cookies).
1.1. Information you provide to us
Account information. Some services require or allow you to create an account before you can access them. As part of registering for an account, we may collect information such as your name, username, email address, and password.
Billing and payment information. In order to purchase a service, you may need to provide to us with details such as billing name, billing contact details (street addresses, email addresses), and payment instrument details.
Identity verification information. Some services require you to verify your identity as part of creating an account to access them. We may collect information such as email addresses or phone numbers for this purpose